Experience
3 min read
updated on February 18, 2024
2022-2024
Talent Stacker | Salesforce Career Development Program
Salesforce Developer / Salesforce Administrator / Salesforce Business Analyst
Responsibilities:
- Leading client sessions, gathering / prioritizing requirements (user stories) &creating solution documentation;
- Configured data integration and automations including alerts & process builder to solution for business needs;
- Lead weekly sprint review meetings to review enhancements and prioritize sprint backlog;
- End user training documentation and workshops to ensure understanding and user adoption of customizations;
- Automations including email templates, alerts, process builders & flows in order to properly solution for business needs;
- Salesforce Security – ongoing maintenance and structuring of roles / profiles / permission sets / sharing Settings;
- User Interface Customizations – lightning layouts and page layouts to facilitate user management;
- Participating in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem;
- Participating in professional development topics for Salesforce administrator / business analyst roles;
2016-2021
Internet Marketing
Skills that I gained during selling on Amazon:
- Detail-oriented, well-organized, and able to meet deadlines;
- Ability to work in a fast-paced environment and multitask;
- Excellent interpersonal skills and ability to train others;
- Troubleshooting and Conflict resolution techniques;
- Experience working with complex data sets;
2004-2015
I started as a 1C Developer, then was promoted to Lead Developer.
So, as a Developer, I had the following responsibilities:
- Design, develop, test, and deploy 1C business solutions;
- Create reports, dashboards, and list views for sales team members & executives;
- Manage data imports, database de-duping, and cleanup;
- Developing integration processes using 1C Web Services API and third-party integration tools;
- Create and maintain technical specifications on processes, policies, training, application configuration, and user guides as needed;
- Provide day-to-day 1C CRM platform support;
Later in the middle of time, I was promoted to Director of Software Development, and my primary responsibilities were:
- Contribute to all technical aspects of projects, integrations, and solutions developed on the 1C: Enterprise platform;
- Collaborate with business stakeholders to drive high levels of data integrity and operational reliability of our business processes;
- Assist in maintaining and enforcing written policies and procedures regarding all computer operations in the IT Department;
Additional skills that I gained during this period of time:
- Strong ability to identify issues without having to dive into coding;
- Leading the complete development process from requirement analysis to deployment;
- The ability to look deeper at issues allows me to create more versatile solutions that could scale in the future;
- The ability to build strong interpersonal relationships for the best productivity and performance of your team;
1998-2003
During this period of time mostly worked as a System Administrator.
Responsibilities:
- Hardware/Software implementation and troubleshooting activities;
- Diagnose and assist in the resolution of network configuration and implementation issues;
- Provide end-user support by responding to queries in person, via email, or over the phone;
- Work with office equipment;
- Work and resolve application issues with third-party vendors;
Also, when I worked as a 1C Administrator (1C: Enterprise #1 CRM system in Russia), I had responsibilities:
- Support 1C: Enterprise users in basic administrative tasks;
- Prepare 1C Reports for Executives;
- Serve as point of contact with external 1C CRM software development contractors;
- Assist in training key firm personnel on 1C CRM, and develop training resources;
- Check 1C CRM for data integrity;
Additional soft skills that I gained:
- Became well-versed in all aspects of computers, servers, networks, and maintenance;
- Excellent interpersonal skills with the ability to communicate technical concepts to technical and non-technical audiences, especially executive management;
- Strong customer service mindset;
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